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Privacy Policy


Your use of Freehouse Collective site & Gift card portal (defined below) shall be governed by the laws of the Province of British Columbia, and the federal laws of Canada applicable therein.

This privacy policy applies to the Freehouse Collective site and to all of the features, emails and online services. This Privacy Policy only covers information collected by Givex through the Freehouse Collective site and features, and does not cover any information collected elsewhere online or offline by Freehouse Collective (unless specifically stated).

We are concerned about your privacy and want you to be familiar with how we collect, use and share your information. This Privacy Policy outlines the type of information that we collect and receive from you while you are using the Freehouse Collective site and features. Additionally this Privacy Policy identifies the ways in which we process, and sometimes share, such information and what control and choices you have with regard to the collection and use of your personal information. Please review this Privacy Policy carefully, especially before providing any personal information through the Freehouse Collective site and features. If you do not wish to have us collect and use information as described in this Privacy Policy, please do not use the Freehouse Collective site and features.

By using any of the Freehouse Collective site and features, you signify that you have read, understand and agree to be bound by this Privacy Policy as well as our Terms of Use.

Please don't hesitate to contact us with any questions. You can always reach us at: .

Personal Information We Collect

When you visit the Freehouse Collective site and features, you may be required to share information that identifies you personally. "Personal Information" refers to any information that can reasonably be used to identify, contact or locate you. Examples of Personal Information include, without limitation, your name, your credit card number, your mailing address and/or email address, and your phone number.

Generally, we collect Personal Information when you provide it to us by visiting and using the Freehouse Collective site and features. Examples of activities include, but are not limited to: registering for an account; purchasing Gift Cards; or otherwise volunteering or providing information about yourself.

We may use your Personal Information and other information we collect about you in order to provide you with our goods or services, to improve the Freehouse Collective site and features, for marketing and administrative purposes as described in this Privacy Policy.

If you don't provide us with your Personal Information, we will generally be unable to provide you with our goods or services.

Other User Information We Collect

We may collect certain other information each time you visit or use Freehouse Collective site and features so we can improve the overall quality of your online experience. This kind of information is not ordinarily considered personally identifying information. For example, we collect or may collect your IP address, referrer data, and browser and platform type. We may assign an ID number to your registration and link additional data to that ID number, such as the date and time you visited, the information you provide, and the links you choose to click. Like most standard website servers, we use log files to collect and store this user information. We may analyze and use this information for a variety of purposes, including operating and improving the Freehouse Collective site and features, collecting further information about and learning from user behavior and trends, and gathering demographic information. Furthermore, we may combine or link information we collect from you offline with information we collect from or about you online through the Freehouse Collective site and features.

We may also use GPS or similar geo-location technology to determine the city and/or geo-coordinates of where you are located when you are using a mobile device. As noted below in the Sharing section, we may use and share your location information with our partners to display relevant advertisements, offers and/or other product offerings to you based on your location.

In addition, our mobile applications may collect certain information automatically, including, but not limited to the type of mobile device you use, your mobile device's unique device identifier, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the mobile application.

Information We Receive From Third Parties

We may also receive and supplement the information we directly collect from or about you with information from third parties. Specifically, we manage programs like Gift Card & rewards related platforms for third-party partners ("Third-Party Platforms"). These Third-Party Platforms need to provide us with information required to authenticate and link your account, deliver Gift Cards, or deliver other reward incentives based on your activity. Examples of such information may include, but is not limited to: your name, email address, mailing address, account number, and account activity. Information received for a specific Third-Party Platform is limited exclusively for such purpose, with the exception of aggregated anonymized data used for general business development purposes and to enhance overall user experience.


In addition to the types of sharing described throughout this Privacy Policy, we may disclose your Personal Information and other information as described in this section.

We may disclose your Personal Information when required by law or to prevent or investigate fraudulent activity. Examples of this includes, but is not limited to: sharing your Personal Information at the request of governmental authorities, merchant partners, or copyright owners conducting an investigation; capturing and sharing your IP address, device identifiers or payment tokens, and sharing these with reputable third-party fraud detection services; or with regulatory authorities in order to, at our sole discretion, to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or violations of the Terms of Use or Privacy Policy for any of the Freehouse Collective site and features. These transfers and disclosures may occur without notice to you.

We may also share your Personal Information with our affiliates for business and operational purposes, and with third party service providers in connection with the service providers' performance of services to, or on behalf of, the Freehouse Collective site and features. Such services include, for example, customer support, collecting and analyzing information about usage of the Freehouse Collective site and features, delivering advertising, content, offers, and rewards to you on the Freehouse Collective site and features or elsewhere online, processing payments, and performing other administrative, marketing and other commercial services. When we disclose Personal Information to third party service providers, we use reasonable efforts to ensure that those third parties comply with their obligations under confidentiality agreements and/or applicable privacy laws and are authorized only to use Personal Information in order to provide their services to us.

We may share aggregate or individualized information that may include your use of the Freehouse Collective site and features and our merchant partners' website, with our advertisers, merchant partners, and others for the purpose of delivering content, offers, and rewards to you.

The information about you that we share with or receive from third parties may generally be used for marketing, administrative purposes.

Updating Your Information; Choice/Opt-out

You are responsible for maintaining the accuracy of any information you submit to us, such as your contact information.

If you do not want us to use your location information for the purposes set forth above, you should turn off the location services for the mobile application located in your account settings (if available) or in your mobile phone settings.

Notification of Changes

We reserve the right to make changes to this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will provide notice of such changes by sending you an administrative email and/or posting those changes in places on the Freehouse Collective site and features deemed appropriate by us so our users are always aware of what information we collect, how we use it, and under what circumstances it may be shared with others. Your continued use of any of the Freehouse Collective site and features after delivery of the administrative email to you or after the changes are posted constitutes your agreement to the changes. If you do not agree to the changes, please discontinue your use of such Freehouse Collective site and features. To the extent that a court of applicable jurisdiction determines that applying any changes to this Privacy Policy to any prior events or circumstances would render this an illusory or unenforceable contract, such changes shall be applicable on a prospective basis only, with respect to events or circumstances occurring after the date of such changes, to the extent necessary to avoid this Privacy Policy being deemed illusory or unenforceable.


We maintain security measures in place in order to attempt to protect against the loss, misuse and alteration of the Personal Information under our control. Please be advised, however, that the Internet and other various networking communication media are not entirely secure, and your information may therefore be subject to interception or loss which is beyond our reasonable control. While we strive to protect your Personal Information, we cannot ensure or warrant the security of any Personal Information you transmit to us, and any transmission is done at your own risk. Accordingly, we assume no responsibility or liability for disclosure of your Personal Information or other information due to errors in transmission, unauthorized third-party access or other causes beyond our reasonable control.